Complex Engineering Service Systems PDF Download

Complex Engineering Service Systems PDF
By:Irene Ng,Glenn Parry,Peter Wild,Duncan McFarlane,Paul Tasker
Published on 2011-07-02 by Springer Science & Business Media

For manufacturers of complex engineering equipment, the focus on service and achieving outcomes for customers is the key to growth. Yet, the capability to provide service for complex engineered products is less understood. Taking a trans-disciplinary approach, Complex Engineering Service Systems covers various aspects of service in complex engineering systems, with perspectives from engineering, management, design, operations research, strategy, marketing and operations management that are relevant to different disciplines, organisation functions, and geographic locations. The focus is on the many facets of complex engineering service systems around a core integrative framework of three value transformations – that of material/equipment, information and people. Complex Engineering Service Systems is the outcome of the EPSRC/BAE Systems S4T (Service Support Solutions: Strategy and Transition) research programme of 10 universities and 27 researchers, which examined how high-value manufacturers of complex engineering products adapt to a multi-partnered environment to design and deliver value in a service system. Complex Engineering Service Systems aims to be the main source of knowledge for academics and professionals in the research and practice of contracting, managing, designing, leading, and delivering complex engineering service systems. The book takes a value-based approach to integrating equipment and human factors into a total service provision. In doing so, it aims to advance the field of service systems and engineering.

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Book ID of Complex Engineering Service Systems's Books is jzzsIqTNJAQC, Book which was written byIrene Ng,Glenn Parry,Peter Wild,Duncan McFarlane,Paul Taskerhave ETAG "tW754QDC+3U"

Book which was published by Springer Science & Business Media since 2011-07-02 have ISBNs, ISBN 13 Code is 9780857291899 and ISBN 10 Code is 0857291890

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Book which have "470 Pages" is Printed at BOOK under CategoryTechnology and Engineering

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